Privacy Policy

Last updated: August 9, 2025

This Privacy Policy describes how Puenbann ("we", "us", or "our") handles information in connection with the operation of our website and services (the "Service"). Your privacy and trust are paramount to us.

1. Our Privacy Philosophy: Transparency

We believe in earning your trust through transparency. Our approach to privacy is built on three tiers:

  • Client-Side by Default: Whenever possible, our tools process your data directly in your browser. This data never reaches our servers.
  • Secure Server-Side Processing: For advanced features that cannot run in your browser (e.g., AI analysis, OCR, large file conversions), we securely upload your file to our cloud servers for processing. We automatically and permanently delete these files from our servers immediately after processing is complete.
  • Opt-In for Storage: For features like user accounts, file history, and cloud storage, we only store your data if you explicitly create an account and choose to do so. You have full control to manage and delete this data.
2. Information We Collect

When you use the free, no-account tools: We collect anonymous usage data via Google Analytics to understand how our Service is used. This may include your IP address, browser type, and pages visited.

When you create an account: We will collect the information necessary to provide the service, such as your email address.

When you purchase a subscription: All payment processing is handled by secure third-party payment processors (e.g., Stripe). We do not store your credit card information on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Improve, personalize, and expand our Service.
  • Understand and analyze how you use our Service.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Process your transactions.
4. Cookies and Advertising

We use cookies to operate and personalize the Service. We may also use third-party advertising partners, such as Google AdSense, to serve ads on our free-tier services. These partners may use cookies to collect information about your visits to this and other websites in order to provide relevant advertisements.

5. Data Security

We use industry-standard security measures to protect our infrastructure and your data. For services requiring file uploads, we use encrypted (HTTPS) connections and delete your files promptly after processing.

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at dev.victrix@gmail.com.